As a business operations manager, I’ve worked with countless online service providers and coaching businesses that, from the outside, look wildly successful. But behind the scenes? They were barely holding it together—overwhelmed by a lack of systems, bottlenecks, and inefficiencies that make growth feel impossible.

With over a decade of experience in streamlining operations and optimizing processes, I’ve helped hundreds of small business owners go from barely managing the chaos to running smooth, scalable operations.